Murray McCaw is acknowledged as a successful marketing and management practitioner.
Following a variety of roles with the Bank of New Zealand, in 1976 Murray joined Todd Motors Limited, which was taken over by Mitsubishi Motors in early 1987. As General Manager – Marketing, Murray became renowned for the Mitsubishi 'Diamond Care' customer service philosophy which he introduced into their independent dealer network.
A graduate of the Harvard University Management Programme, Murray has held a variety of management roles. As General Manager - Energy, Waitemata Electricity (1991–1993), he was responsible for the development of a competitive, national trading profile, as well as strategic development; an enjoyable challenge in a deregulated environment.
After 3 three years as Managing Director of Colmar Brunton Research Ltd., in 1996, Murray joined Comtex Group (later Comtex) as Chief Executive Officer, substantially increasing revenues. In 1999, Comtex Group Limited was bought by Infinity Group and has been joined with two other leading IT companies in New Zealand: Trilogy and Madison, to form a new company called Infinity Solutions Limited.
Murray was appointed CEO of the new company – a $100m company with approximately 430 staff. Infinity Solutions is now one of New Zealand’s largest IT outsourcing companies providing a comprehensive range of information technology, human resource and assets management services, designed to enable customers to focus on their core functions. He resigned as CEO at the end of 2001 and is currently a member of the board. Murray has purchased the Australasian rights to a photography business called The Sports Section, specialising in photographing children playing sports. The shots can be transferred to more than 150 products from mugs to fridge magnets.
Murray has a particular interest in the development of customer-oriented practices and procedures in organisations, and specialises in development of corporate strategy and organisational culture. He believes businesses must align their vision to both the marketplace and the customer.
Murray McCaw's diverse business experience means he relates well to a range of industries, speaking, facilitating and consulting on a variety of subjects including customer service, technology, marketing and strategic issues.
Client Comments for Murray McCaw
Murray McCaw travels from New Zealand
- Murray satisfied our expectations. He was one of our top presenters. 97% of evaluations were good to excellent.
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