After building her own home in Lindfield Sydney when she took on the role of site supervisor, Patsy wrote a light-hearted satire on the building industry, No Sweat, Not to Worry, She’ll be Jake. The book became a best seller and was followed by 9 other books.
Patsy was invited by the Minister of Consumer Affairs to join the Board of the Building Services Corporation where she was the first woman ever appointed to sit as a judge hearing cases against builders who over-charged or refused to complete a contract.
She now travels around Australia speaking on BUSINESS ETIQUETTE at more than 100 corporate engagements each year and last year did over 200 radio interviews. She also appears regularly on Sixty Minutes, Today Tonight, Sunrise, Weekend Sunrise, A Current Affair, and the Today Show. Her third publicity tour on Business Etiquette to the USA was in August 2011.
In September 2012 Patsy Rowe was in the UK for the release of the revised and updated 3rd edition of her best selling book Business Etiquette keep your competitive edge and maintain successful business networks (New Holland Publishers).
It is being released simultaneously in the USA. The book was first released in 2000 when it went on to the bestseller list within three months and has been a steady seller for New Holland Publishers ever since.
Her two latest ventures are teaching etiquette on the Outback School of the Air, which covers almost a 1 million square kilometres into the Gulf of Carpentaria and Northern Territory, and conducting 'boot camp for blokes' where wives, mothers and girlfriends entrust their blokes to Patsy for a day of spit’n’polish.
Client Comments for Patsy Rowe
Patsy Rowe travels from Queensland Australia
- Patsy made a great job of energising and encouraging our salespeople. She's super enthusiastic and heaps of fun.
- Very funny and exactly what we had wanted for our breakfast.
Building Designers Association of Australia
- Patsy's presentation was the most popular of the conference. Her warmth, humour and general ‘fabulousness' meant that the delegates loved Patsy, and wanted to hear what she had to say. As an organiser, Patsy was a delight to work with. I very much appreciated meeting her the day before the presentation, as it gave me confidence to know Patsy was prepared. I found the content to be very relevant and interesting, and the delivery ensured the delegates will never forget it!
Amy Piekkala-Fletcher, Events Manager QUT Events
- Patsy Rowe was engaged by Monash University, Faculty of Business and Economics to provide a Business Etiquette workshop to our high achieving Leaders Program. Patsy's warm and engaging style really hit the spot with our students, who gave me feedback on how much value they gained from the workshop both in terms of personal development but more importantly, a deeper understanding of the professional courtesies in business.
Alison Richardson, PAL Program Manager Faculty of Business & Economics, Monash University
- Thank you once again for the fabulous sessions on Business Etiquette you presented for the Griffith Business School Student Leaders
Griffith Business School
- Thanks again for hosting at our dinner. The fact that the evening was such a roaring success was in large put down to you. To be able to get so many people to speak to the room with such eloquence and without anxiety, says a great deal about your inclusive and disarming approach. Thank you so much.
Dinner Lucie Pepeyan, National Franchise Manager Collins Booksellers
- Patsy you were great. You had everyone in stitches from the word ‘Go.' You were an absolute star … again!!! Well done
Marg Booth, Managing Director “Great Expectation” Speakers Bureau
- I would encourage any corporate or conference organizer to use Patsy's talent as a speaker. She has a natural flair for communicating with humour, making her presentations ideal for a keynote address, staff training or client seminars.
Sheena Harris, Head of Network Banking Operations at Heritage Building Society
- 1. What is Business Etiquette?
- 2. How has Business Etiquette changed over the years?
- 3. What can a knowledge of Business Etiquette do for you and your company?
- 4. The importance of appropriate dress in the workplace & how to present yourself at your best at any occasion.
- 5. How to create the all-important first impression
- 6. Office etiquette
- 7. Electronic communication etiquette
- 8. Networking skills (mixing’n’mingling with intention)
- 9. How to maintain effective lines of communication with your client base.
- Dining & wine etiquette
- Entertaining successfully for business
"Caroline was very helpful."
Battery World Australia Pty Ltd
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