Rachel Botsman is the global authority on a new era of trust. She studies and teaches how technology is transforming human relationships and what it means for life, work and how we do business.
In her first highly acclaimed book, What's Mine is Yours (HarperCollins, 2010), she defined the theory of collaborative consumption. The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World” and by Thinkers50 as the 2015 Breakthrough Idea . She teaches the world’s first MBA course on the subject, which she designed, at Oxford University’s Saïd School of Business.
Her forthcoming book, Who Can You Trust? (Penguin, October 2017) focuses on why trust is collapsing in all kinds of institutions and yet at the same time, the rise of new technologies is enabling what she calls “distributed trust” across networks of people, organisations and intelligent machines.
An engaging storyteller and visionary thinker, Rachel’s skill lies in discovering and explaining paradigm shifts happening in the world and making them meaningful to a wide range of audiences. Her TED talks have been viewed more than three million times and she was named as one of the world’s top 20 speakers to keynote your conference by Monocle.
She is a regular writer and commentator in leading international publications including Harvard Business Review, Economist, The New York Times, Wall Street Journal, Wired, The Australian Financial Review and more.
Rachel was recognised as one of the “Most Creative People in Business” by Fast Company, a “Young Global Leader” by the World Economic Forum and is part of Thinkers50 2016 Radar list of up-and-coming management thinkers.
She sits on the board of the National Roads and Motorists’ Association (NRMA) and was a former director at the William J. Clinton Foundation.
She received her BFA (Hons) from the University of Oxford and attended Harvard University for her post-graduate studies.
Client Comments for Rachel Botsman
- From the moment we spoke about what I was trying to achieve with the conference to the feedback received it was evident that Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more!
- We had a wonderful event with Rachel. She was pretty amazing - an accomplished, intelligent and humble speaker who was a delight to work with. Her subject matter was highly relevant and members loved it – rating it 9.7. It was my favourite learning event this year and I'd love to welcome her back.
Entrepreneurs' Organisation - Sydney
- The feedback from her session on trust has been wonderful! All of our delegates really felt they could take a lot away and actually apply it, which of course is our ultimate goal.
- Not one single day has gone by since the event without external & internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience. It was also evident via our social engagement metrics.
- The feedback on her closing session has been outstanding – it really was incredibly relevant for the audience and I think it will be talked about for some time to come.
Australian Retail Credit Association
- Rachel Botsman was excellent. For our audience, she was right on key with her presentation. Her content was exactly what we needed for our program. Her presentation style and delivery was dynamic, engaging, humorous and thought-provoking. One of the best keynotes we've had!
The Association to Advance Colegiate Schools of Business
- The doyenne of the (Collaborative Consumption) movement.
Wall Street Journal
- Without buying into the shallow potential of the latest fad, be that Twitter or Facebook, Botsman takes a more intelligent long view of how technology will change the terms on which people live and work.
- A Kevin Bacon, or a central figure, in the growing network of collaborative consumption businesses.
- Her talk at Microsoft Research both provoked and inspired, setting off an active conversation that continues to this day and world-wide within the company.
- Rachel Botsman speaks from the heart and directly to everyone in her audience. She wowed TEDxSydney with her compelling storytelling about Collaborative Consumption. Rachel wants us to share our lives AND our goods and chattels – when you hear her speak you will open your heart and your doors.
Janne Ryan, Executive Producer, TEDxSydney
- Rachel Botsman was a brilliant speaker at the 2010 Clinton Global Initiative Annual Meeting. She captured imaginations when speaking about how collaborative technologies are reshaping our relationships and reinventing the world around us in life-changing ways. Rachel is on the vanguard of an extraordinary movement and is sweeping us up with her as she creates new paths into the future.
Clinton Global Initiative
- If you weren't already convinced that collaboration is the current world wave - in politics, business, life - then listen to Rachel Botsman on the subject! Her talk at Microsoft Research both provoked and inspired, setting off an active conversation that continues to this day and world-wide within the company.
- Rachel Botsman was the highlight of the 2010 Feast Conference. Need proof? Our Twitter feed blew up after her talk and she has been one of the most viewed talks of all time. Rachel is a social innovator who transforms the way our society thinks about collaboration.
Michael Karnjanaprakorn, co-founder, The Feast
- Rachel was outstanding and her presentation quality quickly spread around our tradeshow of 3000 people by word of mouth. Rachel explained the 'social design' concept in a way that eludes many others, and I could see the pennies dropping in many heads in the audience. She spoke eloquently, answered all questions constructively and meaningfully, and was very well prepared. We will use her again... and again. Very impressive.
Club Managers Association of Australia
- Rachel's presentation was exceptional. It has generated much discussion and thinking, and was a great way to close out our forum.
- It's not often you get to see a speaker of Rachels talent, intellect and calibre so accessible on Australia's shores. She is a wonderful speaker who tailored her talk just for us. All the members who attended were highly impressed and the take-aways for the night were right on the money. As a futurist who has a deep understanding of collaborative consumption she truly is the global thought leader in the field and it only takes a few moments into her presentation to see why. EO Melbourne highly recommends her.
Entrepreneurs' Organization - Melbourne
- Rachel Botsman was the standout favourite for all our delegates.
CEO Magazine Executive Conference
- We engaged Rachel Botsman to be our keynote speaker at our C-level global thought-leadership roadshow, Cognizant Community. Rachel delivered keynote presentations in Auckland and Sydney this year, addressing the themes of collaborative consumption and crowdsourcing. The ratings from our audience for Rachel were the amongst the very highest we have ever received. Rachel's presentation was both motivating and energizing, seasoned with critically important cases studies from companies that are transforming industries and lives.
- Rachel is one of a very rare breed of presenters with the ability to simultaneously awe a room into silence, super charge them possibility and call forth a powerful drive towards innovative thinking. She has grace and strength in her delivery and intelligence and candour in her content and the gift to inspire all generations in her positioning. But more than all that, her presentations resonate with you and your organisation long after the chairs have been stacked away. I cannot recommend Rachel highly enough.
- Rachel's presentation was on topic, interesting and engaging. Our audience was thrilled with her presentation. The anecdotal feedback has been fantastic for both Rachel and her content.
- The audience responses we have received about Rachel's presentation were overwhelming. I don't think anyone knew what to expect from her but everyone walked away completely blown away by what she had to say. We have had such interest in her from within HP as well as from audience members in general. Thank you, thank you, thank you for recommending her!
- Attendees at the Sydney Digital, Marketing & Media Summit 2011 were delighted and inspired with Rachel's though provoking and forward thinking presentation on Building a Collaborative Brand. Rachel possesses the skill and wisdom to excite and broaden the minds of any audience.
Elite Media Group
- I would recommend Rachel to anyone! She listened to her briefing and her material was excellent for our audience. Her delivery was also highly engaging with the right mix of substance, humor and passion.
LimeBridge (Aust) Pty Ltd
- Rachel Botsman was captivating, relevant to our theme and an outstanding presenter. We were grateful to have had Rachel kick start our 3-Day Conference.
- Rachel Botsman led her audience of tourism industry experts and local government councils on a discovery voyage as her presentation on Collaborative Consumption opened up a world they "kinda knew but not really", and accentuated the change occurring all around us; she didn't lose them for a moment, and left them better educated and aware of new opportunities and worldwide trends.
Local Government and Shires Association, Sydney
- Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Months on, I am still receiving emails about her talk. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more! I would not hesitate in booking Rachel for any event that calls for a world class thought leader - especially if you are after someone to disrupt and stir thinking.
Creative Director, Commonwealth Bank
- Rachel was a fantastic addition to our annual APAC G-Force Conference. She brought our audience a fresh, new and provocative perspective on the sharing economy - with timely updates on how this was shaping global macro economic trends and consumer behaviour. Our delegates were a buzz after her presentation, and we couldn't stock enough of her books to give away as a gift to key customers. Without hesitation we would welcome Rachel back to G-Force!
- I would like to take this opportunity to sincerely thank Rachel, on behalf of the Better Boards team, for presenting at the 2014 Australasian Better Boards Conference. Her time, effort and input into the conference assisted in making the weekend a highly successful and informative event.
We had approximately 400 people attend the conference over the three days and everyone we spoke to said they had taken away an abundance of ideas which they were excited to implement into their respective organisations. Very inspirational and thought-provoking presentation.
Australasian Better Boards Conference
Topic SynopsesTHE NEW RULES OF TRUST
From government to business, banks to media, trust in institutions is at an all-time low. So should we be mourning the loss of trust? Not according to Rachel who explains how trust hasn’t disappeared, it’s shifted. Through dynamic storytelling, she explains why trust in institutions is collapsing, but a profoundly different form of distributed trust is rising up to take its place, one that works across huge networks of people, organisations and intelligent machines. Rachel explains how organisations can benefit from this radical transformation, explaining the new rules for how trust is built, managed, lost and repaired in the digital age.
Rachel can cover and go deeper on different trust topics depending on the audience.
• Can we really trust technology?
• How do we balance ethics and security with the game-changing potential of technology?
• What will be the consequences of our increasing trust in robots and machines?
• How could the blockchain disrupt trust and what does this mean for business and government?
• What is next for digital reputation and how could it change our behaviours?
• What is the role of regulation in this new era of trust?
• What are the risks and opportunities of this new era of trust?
The Collaborative Economy: A Transformative Lens, Not A Start-Up Trend
The collaborative/sharing economy is creating entirely new ways of doing business that are significantly impacting the way we live, work, bank and consume. Rachel takes audiences deep inside the ventures that are challenging the status quo – from Airbnb to Uber, TaskRabbit to Transferwise – and identifies five common drivers that make a sector ripe for change. Rachel leaves audiences inspired by the scale and speed of growth in the collaborative economy and provides clear insights on how organisations can respond to some of the most revolutionary changes we have seen in business and society in centuries.
"Both Carol and Lauren were excellent to work with and always available if I had any questions or issues."
Schroder Investment Management Australia Limited
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