Velia Nicholls is one of the most entertaining, highly skilled trainers and speakers you will meet. She combines humour with her down-to-earth style and practical no-nonsense advice to help businesses significantly improve their staff performance, customer relations and bottom line sales.
Drawing on extensive experience in business, people management and life, Velia has the ability to encourage people to challenge their own progress and performance and discover what is holding them back from achieving their potential?
Velia draws from her own life experience and conditioning. She has challenged herself to break through restricting barriers, programming and conditioning by completing personal development workshops, firewalks and glasswalks. She understands the ‘busyness’ of life and how easy it is to get caught up in the frenetic pace and lose the ability to have fun and enjoy life!
Velia has the capacity to connect with people of all ages. She is real! Audiences respond to her warm, genuine and sincere manner.
Velia is passionate about helping people grow and making businesses work efficiently - and proud of it! Learning the 'serious business' of improving your bottom line has never been so enjoyable.
Whether it's growing a business, choosing the right people, getting the best from your staff or handling conflict, Velia Nicholls has valuable, practical 'tools' you can take away and implement immediately.
'Today's customer has very high expectations and standards. Businesses are missing opportunities because they don't fully understand this.
I help people see their businesses through their customer's eyes then show them how they can foster customer loyalty and make more sales without using the hard sell. Often, the simple techniques that don't cost a cent make all the difference…'
Velia Nicholls travels from Queensland Australia