David Jenkin is the author of the best-selling What Great Retailers Do - 50 Keys to Make Your Shop a Winner. David both speaks and writes in a compelling way using a story-telling technique to illustrate fundamental business and leadership principles.
David was Regional Chief Executive and a Board Member of The Myer Emporium Ltd. (in his early 40s) and subsequently was appointed Chief Executive, Chairman and/or Board Member of a range of organisations including Melbourne Central (the massive $1billion city-centre re-development), The Docklands Authority (Government appointee), the Melbourne Convention and Visitors Bureau, six National Speciality Store chains and BrandSmart Outlet Malls.
He has traveled to more than 60 countries both as a businessman and as the first non-American to Chair the U.S. billion dollar humanitarian aid and development organisation World Vision International (for whom he led a global strategic re-organisation in the 1990s).
With high level contacts in many countries, David has been instrumental in bringing key international retailers to Australia and has been the Keynote speaker at conferences in Australia and Internationally. He has a passion for leadership development, for the creation of company-wide customer care initiatives, for values-based organisational development and for a more strategic approach to corporate social responsibility (C.S.R.).
David Jenkin was honoured by the Federal Government with a Medal of Australia in 1998 and made a Distinguished Citizen of the City of Melbourne in 1999
- Mastering Leadership
- CEO & Company Directors
- Change Management
- Customer Service
- Connection & Storytelling
David's presentation covered the subject "Customer Service - The Way to Profit". I can only say that the presentation was excellent. It was informative, instructive, straight to the point ... keep readingand communicated in a clear and concise manner. The reaction from the audience was outstanding. Hardware Federation of AustraliaView more