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Lucia Mackay

Leadership, influence, people and performance


Over the last 20 years Anna-Lucia Mackay has consulted to numerous global corporations in Australia and overseas. In 2012 she was recognised for her work as a finalist in the National Telstra Business Women's Awards.

Current work

Anna-Lucia is Managing Director of HCM Global widely recognised as a leading management consulting, training and coaching company.

Today she is an Educator for Harvard Business School, an international speaker and the best-selling author of "The Four Mindsets - How to Influence, Motivate and Lead a High Performance Team. She has also written for all major newspapers and business magazines in the area of business leadership and emotional intelligence.

Finally Anna-Lucia is Chairman of the Board for Mercury Private and serves as a board member for several not for profit enterprises.

Previous experience

Education: Anna-Lucia was educated in the United Kingdom, Middle East and Australia, and holds post graduate qualifications in Business Management and Adult Education - and accreditations in the field of Emotional Intelligence and neuroscience.

Talking Points

How to Unlock Creativity, Innovation and Potential

How to develop and create The Innovation Mindset.
The Innovation Mindset Model.
The core competencies required and where to start.
Understanding and maximising the Thinking Styles within your team - and how they will come together?
The role of intuition and how to develop.
Why most organisations are failing in innovation and creativity - and what you must do to overcome.
The role of emotional intelligence in creating new products, services and ideas.

Leadership Workshop

Update your managers in modern day management and leadership principles relating to effective leadership mindsets, Emotional Intelligence and the brain.

Provide an interesting and fun angle on how to increase communication effectiveness, how to manage and control perceptions more effectively, and how to read signals and cues in other people - in order to better influence performance outcomes.

Further build on team work and collaboration in their own teams - and across functions.

Ensure a high level of knowledge retention due to a variety of learning and teaching methods used.

Ensure high engagement and an interesting session.

Typical Learning Outcomes:

Part 1: Leadership Today - it’s all changed!

What it means to be an inspiring leader in today’s business world.
What makes people, the generations - and teams tick today?
What is the role and impact of a manager and leaders mindset?
Emotional Intelligence - what it is and why it is so important today in business?
What differentiates average from outstanding leaders?
The three “must have “competencies - self awareness, self-management and empathy.
How to build skills in each - the starting points.

Part 2: Leading and Communicating with Influence (incorporating Thinking Styles?)

How people think?
The Four Thinking styles.
How do you think and your team members think?
How does this relate to management, communication and teamwork?
How will this help you in all types of management and leadership conversations including coaching and mentoring?

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