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The Retail Doctor


As the principal and founder of Retail Doctor Group in the Australasian and Asian marketplace, Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors through line management, consulting, advisory and board roles.

He has successfully led change teams in multi-channel retail arenas and has been instrumental in the development and implementation of many notable, integrated retail channel strategy projects including, Optus, Hutchison Telecommunication, Global Brands Group, National Australia Bank and a host of other well-recognised retail, franchise retail and service organisations both nationally and internationally. Brian has also successfully advised and operated on boards and associations in retail strategy and deployment.

Brian is a featured columnist for Inside Retailing and Smart Company and the contributing author of ongoing articles for publications such as BRW, Australian Business Solutions, RetailBiz, Tech Trader, AFR, Sydney Morning Herald and My Business. Brian is a noted author and has published works in the field of retailing.

Brian is a leading media commentator on retail issues, regularly appearing on ABC, Channel 9 News A Current Affair and Channel 7 Today Tonight. Drawing on his 20 years of experience in retail senior management with leading retailers such as The Athletes Foot, Optus, Angus & Coote, Westfield, KFC and Woolworths, Brian has become Australia's most sought-after headline speaker on all aspects of retail.

Brian has been awarded the International Retail Leadership Award: Asian Retail Congress, was listed in Vend's Top 100 Global Retail Influencers 2018, Top Retail Influencer 2018 by Fit Small Business, was LinkedIn's Top Australian Voice for Retail 2018 and was a Finalist for the NRA “Outstanding Contribution to the Industry” award for 2017. He won the Australian Institute of Management's National Scholarship and was nominated for the Business Leadership Award: CPA Awards, Entrepreneur of the Year Award: Ernst & Young and Telstra Business Awards.

Retail Doctor Group are the Australian elected representative member of Ebeltoft Group, a global alliance of retail experts.

Brian founded Retail Doctor Group in 2005. RDG specialises in the development and transformation of retail strategy into increased asset performance, increasing client sustainable differentiation models underpinned with independent systems and frameworks increasing revenue and profitability. These focus areas are delivered through Retail Doctor Group Business Fitness programs.

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