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Former Lead International Kidnapping Negotiator for the FBI and CEO of The Black Swan Group


Former international FBI hostage negotiator and Wall Street Journal bestselling author Chris Voss shares a methodology that can used anywhere in the world, a strategy to build stronger relationships in a shorter period of time and enable audiences to negotiate deals they never thought would be possible.

Chris was the lead international kidnapping negotiator for the FBI, as well as the hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case - Sheikh Omar Abdel-Rahman), and the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.

Voss is the Wall Street journal bestselling author of Never Split the Difference: Negotiating As If Your Life Depended On It and The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional. Drawing on his 24-year tenure in the Bureau and training by not only the FBI but also Scotland Yard and Harvard Law School, Voss teaches a popular MasterClass and is the Founder & CEO of The Black Swan Group. He is a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Voss leverages his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.

Talking Points

Tactical Empathy: Negotiation Secrets from an FBI Negotiator

Inspired by his Wall Street Journal bestselling book Never Split the Difference, FBI hostage negotiator Chris Voss shares one of the most powerful tools for successful negotiation: tactical empathy. In this riveting program, he shares how empathizing with the ‘other side’ can lead to true collaboration and a win-win solution in business and in life.

Communication Skills & Strategies to Get What You Want

Former FBI lead hostage negotiator Chris Voss delivers high-powered communication skills and strategies in this motivational talk. A dynamic speaker, Voss debunks the myths of negotiation, sharing actionable takeaways and game-changing insights, inspiring audiences to approach negotiation conversations in an entirely new way and get more of what they want out of life.
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