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Inspiring leaders to understand and practice strategic empathy to drive results

Strategic empathy is the leadership superpower to drive performance.

Daniel Murray blends the worlds of organisational strategy, behavioural economics, and strategic empathy with simplicity and practicality to help even the most analytical thinkers to engage in the world of empathic leadership.

Current Work:

With a degree in Mathematics, an MBA and a long career in strategy and management consulting within Australia’s largest Financial Services organisations, Daniel now helps businesses and leaders to drive performance through people, culture and empathy.

His company, Empathic Consulting, was born out of Daniel’s desire to embed empathic leadership tools in business. He has seen time and time again that businesses that largely ignore the unique emotional needs of people suffer disloyal customers, higher staff turnover and lower overall performance.

Through his presentations, workshops, and consulting services, Daniel empowers leaders to leverage empathy as a capability to cultivate productive teamwork and experience tangible corporate success.

Daniel is renowned for his ability to entertain audiences with engaging stories, practical tools, and relevance that bring to life the often-hidden side of human behaviour.

Talking Points

Leading With Empathy

Our highly complex and interdependent businesses, economies and ecosystems mean our people need the ability to step out of the constraints of their own views and see through the eyes of others.

This is where perspective-taking and strategic empathy empowers your people to build trust, deepen understanding and see the opportunities others miss. In this session, Daniel unpacks the challenges and key steps needed to become an empathic leader empowering performance through clarity and understanding.

With a mixture of clever strategies, emotive stories and pragmatic tools that people can use straight away. Daniel not only inspires action but provides the steps to make change an immediate reality.

Ethics & Empathy

We live in volatile times. Royal Commissions, natural disasters and a global pandemic remind us of our turbulent and complex modern world. News and social media make it easier than ever to crucify companies for even the slightest error or misdemeanour.

Today, we need our people to make tough choices to protect themselves, their teams and organisations. But how do people make good decisions in the face of ambiguity and competing priorities of various stakeholders? Companies have invested in values and purpose statements, but are these a compass for decision making or just corporate wallpaper?

In this session, empathic leadership expert, Daniel Murray, will unpack the strategies that move the values from posters on the wall into behavioural commitments and how these will shape your future risk culture.

Using tools focused on developing practical skills of empathy and strategic alignment, Daniel shows how our people can, and must, uphold the ethical and behavioural standards of the organisation, no matter their position.

Leading the Great Reconnection

Inspiring leaders to use empathy & curiosity to rebuild teams in the face of uncertainty. There has never been a more important time to begin the reconnection in our fractured workplaces. In a world dominated by complexity and uncertainty, your leadership is under the microscope.

Many employees are feeling isolated, afraid and disconnected from the people they need to trust, understand and work with the most. Are you going to be a victim of the great resignation or lead your team to a great reconnection? Now is not the time for locking ourselves away in the busyness of daily work. It is not the time for controlling with an iron fist. Now is the time for curious and empathic leaders to foster empowerment and confidence for the future.

This keynote provides inspiration and key strategies to help leaders reconnect their people and recapture their performance.
Thought inspiring, provoking and interesting. Took you through the emotional journey of using empathy in your business. Tyro Payments

He engaged people in the room who I didn't think would ever respond, let alone take-away actions. Post this session, I observed genuine behaviour changes. This was one of the best things I could have done for the team.

Commonwealth Bank Australia

As a master storyteller, he led us as willing volunteers, on a journey of change. Through powerful analogies and images finely balanced by science and supporting frameworks (to build Empathy) Daniel speaks and people not only listen but are compelled to do better.

Partners in Performance

I can honestly say it was one of the best sessions I have been part of. His content was unique and his style was very interactive. I highly recommend using Daniel if you are looking to build empathy & understanding to drive performance.

Nova Entertainment
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