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Dr Elizabeth
Wilson (Shoesmith)

Behavioural Scientist and CEO of the Inclusive Organisation Group


Dr Liz Wilson, a PhD in organizational culture and behaviour, has worked with some of the world’s most notable brands on their cultural and business transformations over the 25+ years of her career. She has combined her organizational change experience and behavioural science expertise, to discover the hack to culture change (ironically it is not about focusing on behaviour first).

She is also the creator of The 8-Inclusion Needs of All People, a solution that makes the inclusion of all people simple. Dr Liz is not your average keynote presenter. She invites you into her life with insightful honesty and humour and creates a safe space for audience members to analyse what they are doing well and what they need to do differently for better outcomes. Whether Dr Liz is talking about how to tackle large-scale business transformation or how to personally transform - she will always share practical yet powerfully impactful ways to achieve better outcomes.

Talking Points

Inclusive Love for an Inclusive World

The funny yet confronting story of her hearing-Deaf relationship with her husband and how overcoming bias and doing things differently is critical to creating an inclusive world

Inclusion Starts With Me

Dr Liz moderates a panel discussion with Scott as a panel member plus 2 - 3 other panel members from other diverse groups either from within the client organisation or from the Inclusive Organization team. Panel members share personal stories of exclusion, while Dr Liz serves as the mirror for the audience on how the exclusion people face is not because of their difference, but because of the barriers we put in their place.

Labels are Divisive and Morning Teas Don’t Help

Dr Liz breaks the news to participants that celebrating labels with morning teas won’t get us past acceptance, and to get to true inclusion we need to throw away the labels and focus on a pragmatic approach to creating a world where everyone is included.

Creating an Inclusive Organisation Where Diversity Thrives So Your Business Does Too

Dr Liz incorporates story telling about employee and customer experiences that highlight exclusion barriers where you may never have expected, and then presents a practical way for participants apply in their roles to reap human capital, financial, legislative benefits of inclusion for the organisation - while also creating a better experience for everyone and a more inclusive world.

Exclusion Experienced

Immersive exclusion activity that confronts participants with the challenges others face on a day-to-day basis. A debrief is included with individuals living with that exclusion, followed by an action planning session so something gets done differently.

Tailored Presentations

Dr Liz will create a presentation bespoke to your event theme, objectives, and participants; there are some ideas below to get you started.

You also have unique the opportunity to include Scott Shoesmith with Dr Liz at your next event. Her husband, Scott, who is profoundly Deaf, is available to co-present. Watching them together on stage together is a memorable experience and you are guaranteed an even more inclusive, emotive and captivating event.

If you really want to know what’s going on in your organisation when it comes to diversity and inclusion, then Dr Liz can uncover the facts for you. And she isn’t just looking at diversity targets or unconscious behaviours and bias. Expect to uncover practical and tangible lead indicators of inclusion from your business strategy, to product and service design, right through to employment and work practices, and the way you engage with your customers. And don’t worry you won’t be left confused with what to do about it…you’ll end up with a very simple plan of attack for improvement. Combining her expertise in organisational transformation, a PhD in organisational culture and behaviour and passion for inclusion, be prepared for inclusion to become business-as-usual!
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