Lisa Leong’s first job was as a liquor assistant at a supermarket. She was pretty bad at it - but when she was asked to announce the red spot specials over the loudspeaker - she lit up! “Slabs walking out the door for 19.99!!” People in the shop would grin at themselves.
This was Lisa’s first experience of “Job Crafting”, designing a job to fit the whole person – also known as hyper-personalisation at work.
Lisa now entertains, engages and connects audiences full-time across ABC Radio and TV, digital media, in print, and on the Stage.
Lisa loves a Big Stage and a Big Mic (this could be a height thing!). She is an accomplished MC and host, and her superpower is the ability to instantaneously create a safe container and a sense of belonging in the room.
She brings her trademark warmth, curiosity and energy to her hit ABC RN podcast “This Working Life” and her Sunday Show on ABC Radio Melbourne.
Lisa brings to this work her multifaceted past experience:
- An intellectual property & technology lawyer in Melbourne, New York and London
- A client-centred innovation specialist (her unique approach to this inspired a Case Study by Harvard Law School)
- Founder, CEO and Master Facilitator of a boutique consultancy firm
- Volunteering in hospital radio in London
- Presenting on radio stations on the Gold Coast, Adelaide, Port Lincoln, London - and now her hometown of Melbourne
- A non-executive director of Radio Lollipop children’s charity, the ABC Advisory Council - and currently, Ormond College a residential college in the University of Melbourne.
Lisa and her co-author Monique Ross have captured this dynamic approach to work and career in their award-winning book “This Working Life: How to navigate your career in times of Uncertainty” published by Hardie Grant. “This Working Life” will be released in the US in September 2023 by Urano World US Publishing.
Lisa loves learning: she has studied Science Law at the University of Melbourne, Radio at the Australian Film TV and Radio School, Customer-Focused Innovation at Stanford Business School and Stanford d.school, Master Facilitation with Roger Schwarz in North Carolina, Presencing in Cape Cod - and most recently Qi Gong Healing in the Omega Institute in the Hudson Valley NY State. Described as the “short course Queen”, she has dabbled in Flemish and Fencing and is currently learning bass guitar, tennis and watercolour landscape painting…
Talking Points
One-Size-Fits No-One: the rise of Hyper-personalisation at Work
Humans designed the way we work. Now is the time for humans to redesign it. One-Size-Fits No-One: the rise of Hyper-personalisation at Work
Leaders have always wanted high performance, productivity and engaged employees. But now, employees demand that jobs fit their complex lives.
Welcome to the modern world of hyper-personalisation which makes both possible, redesigning the way we work.
Hyper-personalisation is the curation of work according to a person’s needs, their skills and super powers.
WIth this level of personal agency, everyone tips their super powers into the mix, loves what they do, how they do it, and who they are, at work.
Who is this for?
Leaders and their teams
Key Takeaways:
- Discover what Hyper Personalisation is
- Understand why it works and why you need it now
- Explore how to use Hyper Personalisation to create personal agency and re-design your role
ROI FOR LEADERS:
- A high-performance culture aligned to an organisation's purpose
- Increased employee engagement, wellbeing and productivity..
- Simple tools and a common language around the re-design of work.
ROI FOR TEAM MEMBERS
The tools to re-design their work so they:
- play to their super powers
- connect to self and others
- contribute their best work
Video
Can robots make us more human? | Lisa Leong | TEDxMelbourne
Lisa, the Diminutive Disruptor, has championed the radical position of Client-Centred Legal Innovation. Using Design Thinking she has saved more than 40,000 hours of unproductive legal work. In that journey, she discovered there's human side to lawyers. Lisa (The Diminutive Disruptor) is a former corporate lawyer and ABC Radio Breakfast Presenter, turned global leader in Client-Centred Legal Innovation. In 2015, whilst working at a global law firm, Lisa Leong and her partner-in-crime, Tristan Forrester, created the Re-Imagine Legal framework to co-develop a series of design thinking workshops and innovation sprints. This collaboration has so far resulted in a saving of more than 40,000 lawyer hours spent on unproductive work, and has won multiple innovation awards. Lisa's unquenchable curiosity and appetite for lifelong learning has seen her graduate from the University of Melbourne (Science/Law) in 1995, the Australian Film Television and Radio School (Radio Broadcasting) in 2003, and the Stanford d.school/Stanford Graduate School of Business (Customer-Focused Innovation) in 2016 - plus earn her the title of Queen of the Short Course for attending numerous, seemingly random, short courses ranging from Fencing to Flemish.
