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Expert on shifting performance


International Speaker Hall of Fame presenter Lisa McInnes-Smith has an extraordinary capacity to inspire audiences to make tangible leader-shifts in behaviour.

Lisa McInnes-Smith is in the top echelon of corporate speakers on shifting and improving performance.

She has presented to more than one million people across twenty-two countries and authored seven bestselling books.

Current Work:
Lisa has also been instrumental in the transformation of people’s careers and relationships. As the first presenter outside the USA to be inducted into the Speaker Hall of fame, Lisa’s focus is inspiring leaders and creating tangible shifts in their people.

Her highly interactive keynote presentations take her audience on a journey, an unforgettable experience where they are challenged to embrace a new way of thinking about, and seeing, their current world. Lisa not only inspires people to change but shows them the practical ways they can improve their behaviour and performance. She brings the highest level of collaboration when working with event organisers and in her participation on the day.

After twenty-five years connecting with corporations and business people, Lisa knows what it takes for people to change - to change direction, change attitude, change behaviour and change outcomes. As a naturally entertaining and passionate communicator, Lisa is as comfortable delivering her dynamic fast paced presentations as she is hosting events as the consummate MC - and delivers her absolute best every time she takes the stage

Talking Points

Contagious influence - How leaders can Relate, Connect and Flourish

In this post COVID time there are going to be many difficult conversations to be had. Are you ready to deal with the tough questions? Can you help people to be part of their own solution rather than part of the problem? Are you ready to build trust and help people who are in confronting situations?

Key takeaways:
- How to help people to take the lead rather than play the victim in their situation.
- A couple of positive ways to handle objections.
- How to have tough conversations that will help people to improve their situation rather than be a victim to the circumstances.
- How to build trust quickly with candour and compassion.
- Learning to be firm and fair. Increasing your empathy and compassion without compromising your services.

Workshop: High Impact - Increasing Your Influence Quotient

In marketing jargon, "If you can’t tell it, you can’t sell it".

If your team or key leaders have the potential for further growth in communicating their heart, the corporate purpose and goals for the enterprise, then this online workshop is a must!

Stories are remembered long after the meeting or the presentation, and when stories are intertwined with the
message then the message becomes decidedly memorable.

These practical sessions with Lisa will set your people on a pathway to greater influence.

The action plan usually consists of four sessions with each session of 90 mins duration. The sessions can be on
consecutive days or spread over four weeks.

Teaching Points:
- How to write a powerful and short success story.
- Build confidence in your own personal brand.
- Become the authority and speak with authority.
- Learn how you want to be known by clients and peers.
- Become the “Ambassador” for your enterprise.
- Stories that sell you and your mission.

Press the RESET Button - How to build resilience in leaders and teams and reset for a Post COVID world and beyond

Creating effective health, wellness and productivity routines for our ‘non-routine’ world.

It’s so important to be agile in this season and to adapt every single day to the changing requirements. We have all been asked to stretch mentally, emotionally, financially and relationally!

Looking after yourself in these unpredictable times means making specific goals and actions that propel you to be strong, productive, healthy and flexible.

In this session you will learn:
- The high-value behaviours that build health and wellness.
- Three skills that will take you to a higher productivity plane.
- The positive patterns that shape wholeness and wellbeing.
- How to become the “way maker” for a creative future and take others with you on the journey.

Rise Strong - Build A Mindset For Growth

We are settling into what we hope is our new normal. What’s different? That seems such a silly question. The better question is "Is there anything that is the same?" We have come through a culture shock - everything is disrupted. At all levels our people must commit to embrace a new vision through incremental improvement in personal performance and commit to personal growth through professional collaboration.

Growth is accelerated when everyone commits to a mindset of growth and embraces the new vision through incremental improvement in personal performance. Everyone rises to the challenge of growth together.

In this session you will learn:
- How to develop a growth mindset and fast track growth.
- How to see change as an opportunity for growth.
- How to effortlessly add new learning into your daily and weekly lives.
- How to be more energetic in all areas of your life.
- The power of small tweaks to create significant ongoing growth.
- How to talk yourself into pushing through the challenge.
- How to grow a culture of care and collaboration

Master of Ceremonies

Lisa McInnes-Smith has a unique ability to connect and effectively communicate with any audience. After twenty-five years of connecting with corporations and business people, Lisa knows what it takes to engage a room.

As an MC Lisa brings her experience as being one of Australia's most highly regarded speakers with an infectious charismatic personality and keen sense of observation and will bring smiles and laughter to everyone's face.

Having Difficult Conversations

Our work, our relationships, and our lives succeed or fail one conversation at a time. Many conversations are neither comfortable nor easy, but they are necessary and inevitable if we are to communicate effectively. The quality of our lives is largely determined by the quality of the questions we ask - and the quality of our answers. The conversation is the relationship. You can learn how to do difficult conversations well.

This session includes:
- How to regularly interrogate reality in your workplace and name the problem.
- How to describe reality without laying blame and explore other people’s realities.
- How to make every conversation you have as real as possible.
- How to avoid blame by modifying your language.
- The importance of getting core needs met.
- Why the experience of being listened to and understood is so compelling.
- How to utilise silence and find a way to say the things that can’t be said.
- How to deliver the message without excess baggage.

Everybody needs to have difficult conversations but those who avoid them tend to make the problem bigger. Open conversations, no matter how difficult they are open up opportunities for everyone to move forward.

Building Women of Influence and Capacity

Personal growth and development often come with challenges. Women in business must have or build, a strong desire to be more self-motivated, a deep desire to perform at or above corporate objectives, and a strong belief they are capable of greater achievement. Most women have more potential and capacity than they currently use and this is the space where Lisa McInnes-Smith thrives.

Lisa inspires women to pursue goals and to move beyond their current capacity to a place without limits. She helps women change their behaviour, their habits, and their outcomes to achieve the goals they truly want.
Lisa brings fresh insight into the simple steps people can take to bring focus and clarity to their work and their broader lives as she teaches women to understand the significance of building purpose, belief, and desire.

Dynamic presentation key points:

- Develop focus as the key to peak performance.
- Bypass the superficial and really connect with people.
- How to relate in ways that make people feel accepted and appreciated.
- Succeed through knowing what people want and embracing what they have.
- Build a sense of adventure and excitement about what is ahead.
- Use words that create a better future.
- How to step up into your potential and capacity.
- How to create better outcomes by building on your strengths.
- How to make those courageous conversations easy.

Step Up! - How to Raise Your Performance, Your Thinking and Your Results

Growth and development in business require everyone to become more effective. It takes individuals that are self-motivated, have a desire to succeed, and a strong belief in their own capability to make a change.
Lisa will inspire your delegates to step up beyond their current capacity. She brings fresh insight into the simple steps your delegates can take to succeed in their business and personal lives.

This session focuses on personal performance and ongoing progress. It inspires people to perform at a higher capacity. Performance rises when people capitalize on their strengths. She sets people on a strategic pathway of continuous progress. She identifies what
energises, engages, inspires, and motivates, as well as those aspects that self-sabotage.

Lisa is a performance catalyst. She steps in as the coach to unlock potential and empower people to perform above their own expectations. She nurtures the seeds of self-belief and self-confidence.

Lisa’s dynamic presentation will focus on helping your delegates willingly renew their attitude and skillsets to achieve the goals they truly want.

In this engaging and entertaining session, Lisa will deliver how to:

- Transform potential to performance,
- Continually re-fire passion for life and business,
- Build and maintain a sense of adventure & excitement for what is ahead,
- Strengthen the thinking skills that enable ongoing change
- Inspire goals that create lasting inspiration and motivation
- Shift performance to a whole new level.

Your delegates will leave the day inspired and empowered to meet the challenges ahead.
Your opening session set the theme for our event and energised our franchisees. Your unique communication style ensured your message sank in. You exceeded our expectations from the initial meeting to the post-event debrief. Quest Serviced Apartments

Our client response this morning was OUT OF THIS WORLD!!! I have been flooded with emails all morning about how great Lisa was. Lisa - thanks for being magnificent yet again!


From the way that she personalises her presentations, her engagement, and her insights - It was just fabulous. The team were saying it's perhaps one of the best presentations that have been to.

Kronos Australia

Your ability to keep the participants interested and involved and your approach to make learning a fun experience contributed greatly to the success of the event.

Lufthansa German Airlines

You are making a wonderful contribution to the team. We really value your style of speaking and the messages are hitting where they need to.

Tower Australia

Your presentation at our National Conference was passionate and engaging. You have a unique ability to keep the audience truly engaged throughout your presentation.

Officeworks Superstores

Everyone loved the presentation. There was unanimous praise and huge enthusiasm - A huge hit!


Lisa’s ability to keep her audience engaged and expand their thinking was exceptional.

3M Australia

Informative, engaging and topical, and at the same time infectious and enthusiastic. There is no doubt you exceeded our expectation.

Bunnings Group Limited

You were just terrific, and inspiring!

Choice Hotels

The feedback from our Leaders has been unbelievable. We often receive positive feedback but the enormity and scale from this presentation has been outstanding.

Neways Australia

A true professional, high-energy, inspiring and lots of fun. Lisa was the most engaged presenter we have ever had.

Express Travel Group

The response to your presentation has been overwhelming. The impact on both business and the personal lives of our people astounded me.

Nestle Australia

I have received much positive feedback from the day, and I am delighted with the outcome. Your presentation was both inspiring and informative for my staff.


Lisa's presentation to our Early Childhood Educators was a great boost to morale. I have had many comments and thanks from the staff for taking the time to organise this educational event.

Kekeco Childcare Pty Ltd.
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