Rachel Botsman is the leading thinker and author on trust in the modern world. By distilling complex ideas into clear and compelling content, she gives us the tools to understand trust - what it means, how it works and why it’s so important for every aspect of our lives.
Current Work
Rachel is the author of two groundbreaking books. What’s Mine is Yours (2010) predicted the rise of the ‘sharing economy’ and was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”. Her highly acclaimed work Who Can You Trust? (2017) is a profound exploration of how technology is revolutionising human trust and was shortlisted for the Business Book Awards.
Rachel designed and teaches two courses at Oxford University’s Saïd Business School and has been a prominent speaker at world-class events for more than a decade. A dynamic and witty storyteller, she is a master at connecting with audiences - opening their minds and stirring them into action. Her three TED talks have been viewed more than 4 million times and delegates consistently rate her as the top keynote speaker at the global events that she attends. Clients have called Rachel “transformational” and “captivating”; her presentations create a buzz that resonates long after the final word.
Rachel is an advisor to boards, senior leaders and governments around the world, helping organisations to build trustworthy cultures. She has been invited to speak to companies as diverse as Accenture, Goldman Sachs, Dorchester Collection, Microsoft and Salesforce, as well as at conferences such as the Drucker Forum, the World of Business Forum and the World Economic Forum.
As the go-to voice on trust, Rachel has a strong, insightful and engaging media presence across publications and channels such as The Economist, The Guardian, Financial Times, The New York Times, The Wall Street Journal, Harvard Business Review, Wired, the BBC and CNN.
Previous Experience
Honours and awards:
Young Global Leader - World Economic Forum
Breakthrough Idea Award - Thinkers50
Top 50 Management Thinkers in the World - Thinkers50
Top 100 Most Creative People in Business - Fast Company
Top 20 Speakers in the World - Monocle
‘Progressive Voice’ Women of the Year Award 2018 - InStyle
LinkedIn Influencer
Talking Points
The Currency Of Trust
Leaders in organizations of all shapes and sizes are asking the same question: The Currency Of Trust
How do we build more trust?
Yet it’s not quite the right question to be asking. Trust is given to us; it’s something we earn slowly, over time. It sounds simple but it's increasingly challenging when it feels like we are living in an age of trust on speed. From a decade of research and working with Fortune 500 companies, Rachel has observed how the way we think and talk about trust often doesn’t reflect the way trust works in the digital age. She provides clear insights into how we can make smarter trust decisions in different areas of our life. Through engaging stories, Rachel explains the four traits that create trustworthy environments and how to empower leaders, employees and colleagues to harness the true value of trust.
This keynote will give you:
• A clear understanding of why trust is fundamental for any organization or relationship to survive and thrive.What the great ‘trust shift’ means for leaders, companies and start-ups
• The four foundational traits of trustworthiness: competence, reliability, integrity and empathy.
•A powerful way of thinking and talking about trust, setting you up to be a better leader, team player, partner and parent.
Who Can You Trust In The Digital Age?
From government to business, banks to the media, trust in institutions is at an all-time low. We might have lost faith in some organizations and leaders, but millions of people hop into cars with strangers, exchange digital currencies, or depend on algorithms for recommendations. We still trust: but not the way we used to. Digital technologies are creating one of the biggest trust shifts in history - from institutions to individuals. Drawing on her latest book Who Can You Trust?, Rachel explains why trust and influence now lie more with ‘the people’ - family, friends, colleagues, even strangers - than with experts or elites. This eye-opening keynote provides a dynamic guide to how trust is built, managed, lost and repaired in the digital age.Who Can You Trust In The Digital Age?
This keynote will give you:
• A clear understanding of new possibilities and challenges created by a new era of ‘distributed trust’
• A profound way of thinking about the difference between transparency and trust (and why one does not necessarily lead to the other)
• A new lens for framing disruption and change through a trust shift
Lessons In Persuasion: Trust Leaps
Imagine the first time we swallow a digital-tracking pill, hand over our life to a self-driving car or let a robot babysit our kids. There’s one thing all these leaps require: trust. But in an era where we are increasingly alarmed about issues like tech addiction and privacy, how can we be persuaded over the chasm of fear and encouraged to take a risk on something new? In this dynamic keynote, Rachel reveals the fascinating relationship between trust, risk and innovation. Bringing together a wide range of research and stories, she explains ways to overcome common trust barriers and how people learn to trust strangers, products and ideas. Lessons In Persuasion: Trust Leaps
This presentation will give you:
• A clear understanding of how trust leaps enable innovation and change.
• A new way of thinking about the trust state of your customers and employees.
• A new lens on efficiency, speed and trust
Video
We've stopped trusting institutions and started trusting strangers | Rachel Botsman
Something profound is changing our concept of trust, says Rachel Botsman. While we used to place our trust in institutions like governments and banks, today we increasingly rely on others, often strangers, on platforms like Airbnb and Uber and through technologies like the blockchain. This new era of trust could bring with it a more transparent, inclusive and accountable society - if we get it right. Who do you trust?Rachel Botsman: The currency of the new economy is trust
There's been an explosion of collaborative consumption -- web-powered sharing of cars, apartments, skills. Rachel Botsman explores the currency that makes systems like Airbnb and Taskrabbit work: trust, influence, and what she calls "reputation capital." Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman - Trust Me, I'm a Stranger
Wired for Wonder 2015 Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.The Great Trust Shift
Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman, Collaborative Lab Author & Founder, WCUC Gold Coast 2014
Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman: how we treat people will ultimately drive our world | Wired Money video
Reputation capital will lead to an economy that is incredibly empowering, taking us away from a financial world "based largely on faceless transactions and moving us to an age built on humanness that we [have] lost", says Rachel Botsman. Author of What's Mine is Yours: The Rise of Collaborative Consumption, Botsman has spoken extensively on the rise of the sharing economy. At Wired Money, however, she described the insights she has developed for her latest book on the reputation economy, which will surely drive that sharing economy into every and all sectors.Rachel Botsman at the Circular Economy 100 Annual Summit
Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman at Wired
If the 20th century was defined by hyper consumption, the 21st century will be defined by collaborative consumption, according to Rachel Botsman speaking at Wired 2011 this morning.Rachel Botsman at HP [email protected]
Rachel Botsman is a social innovator and futurist who writes, consults, and speaks on the power of collaboration and sharing through current and emerging network technologies, and on how it will transform business, consumerism and the way we live. She is the co-author of the influential book What's Mine is Yours: How Collaborative Consumption is Changing the Way We Live. Collaborative Consumption was named by TIME as one of the 10 Ideas That Will Change The World".Rachel Botsman at TEDxSydney
Rachel Botsman is the co-author of "What's Mine is Yours: The Rise of Collaborative Consumption" (Harper Collins, September 2010). Here, with a dazzlingly graphic display, she presents a compelling case for 21st Century sharing.Rachel Botsman @SaxtonSpeakers Australia Speaks
Rachel Botsman is the global thought leader on the power of the collaboration and sharing through digital technologies to transform the way we live, work, bank and consume. She defined the theory of ‘collaborative consumption’ and her breakthrough TED talks on the subject have been viewed over two million times, with TIME Magazine subsequently naming the theory one of the ‘10 Ideas That Will Change The World’.Rachel Botsman was a brilliant speaker at the 2010 Clinton Global Initiative Annual Meeting. She captured imaginations when speaking about how collaborative technologies are reshaping our re ... keep reading Clinton Global Initiative
I would like to take this opportunity to sincerely thank Rachel, on behalf of the Better Boards team, for presenting at the 2014 Australasian Better Boards Conference. Her time, effort and input into the conference assisted in making the weekend a highly successful and informative event. We had approximately 400 people attend the conference over the three days and everyone we spoke to said they had taken away an abundance of ideas which they were excited to implement into their respective organisations. Very inspirational and thought-provoking presentation.
Rachel was a fantastic addition to our annual APAC G-Force Conference. She brought our audience a fresh, new and provocative perspective on the sharing economy - with timely updates on how this was shaping global macro economic trends and consumer behaviour. Our delegates were a buzz after her presentation, and we couldn't stock enough of her books to give away as a gift to key customers. Without hesitation we would welcome Rachel back to G-Force!
Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Months on, I am still receiving emails about her talk. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more! I would not hesitate in booking Rachel for any event that calls for a world class thought leader - especially if you are after someone to disrupt and stir thinking.
From the moment we spoke about what I was trying to achieve with the conference to the feedback received it was evident that Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more!
