Rachel Botsman is a leading expert and author on trust in the modern world. As the first Trust Fellow at Oxford University’s Saïd Business School, she aims to challenge and change the way people think about trust and related topics such as power, influence, truth and beliefs. She is the author of two critically acclaimed books, What’s Mine is Yours and Who Can You Trust? Her TED talks have been viewed more than 4 million times.
Current Work:
Rachel has been recognized as one of the world’s 30 most influential management thinkers by Thinkers50, one of the Top 10 most influential voices in the UK on LinkedIn and honoured as a Young Global Leader by the World Economic Forum. She is a regular contributor to numerous publications including the New York Times, Guardian and Wired and hosts the podcast series Trust Issues.
Rachel has been selected as one of the top 20 speakers in the world by Monocle. She has spoken to thousands of people at companies, governments and public events as diverse as Xero, Google, Accenture, Goldman Sachs, Salesforce, The Drucker Forum, Clinton Global Initiative, World Economic Forum and many others. Rachel has spoken three times at the prestigious TED conference and is consistently ranked in the top 1% of all speakers at events she attends.
Talking Points
“What do I say?”: How leaders earn trust in a crisis
In times of high uncertainty, a distinctive style of leadership and communication is needed to earn trust. But how do you find the right words and behaviours when nobody knows what will happen next? “What do I say?”: How leaders earn trust in a crisis
Author and Oxford University Trust Fellow Rachel Botsman will provide insights and best practices that will help you rethink what ‘communicating for trust’ looks like. You’ll walk away from this session reflecting on your own leadership style and with more confidence to help lead others through uncertainty and change - even when you don’t have all the answers.
Participants will walk away with:
- Best communication practices for earning trust - clarity, competence, compassion and consistency.
- A clear understanding of how trust and vulnerability go hand-in-hand.
- Practical insights on ‘good’ and ‘bad’ transparency.
The Currency of Trust
The actions organisations take during a crisis can make or break long-term relationships with employees and customers. People turn to things they know, brands that connect with their needs and show true compassion and care. Understanding how trust really works and the role it plays in relationships and decision-making is critical right now.The Currency of Trust
From over a decade of research and working with Fortune 500 companies, Rachel will inspire you to rethink what trust is, blowing-up misconceptions along the way. Through engaging storytelling and clear insights, she’ll help you reflect on what needs to change in your organisation to create more trustworthy teams and cultures.
Participants will walk away with:
- Actionable insights to understand the trust state of your customers and employees.
- A new lens to understand the relationship between risk and trust.
- A clear understanding of the behaviours and cultures that lead to trust, helping you to be a better leader and team player.
Video
Introducing Rachel Botsman Virtual Events
Rachel Botsman is a leading expert and author on trust in the modern world. As the first Trust Fellow at Oxford University’s Saïd Business School, she aims to challenge and change the way people think about trust and related topics such as power, influence, truth and beliefs. She is the author of two critically acclaimed books, What’s Mine is Yours and Who Can You Trust? Her TED talks have been viewed more than 4 million times.Rachel Botsman: The currency of the new economy is trust
There's been an explosion of collaborative consumption -- web-powered sharing of cars, apartments, skills. Rachel Botsman explores the currency that makes systems like Airbnb and Taskrabbit work: trust, influence, and what she calls "reputation capital." Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.We've stopped trusting institutions and started trusting strangers | Rachel Botsman
Something profound is changing our concept of trust, says Rachel Botsman. While we used to place our trust in institutions like governments and banks, today we increasingly rely on others, often strangers, on platforms like Airbnb and Uber and through technologies like the blockchain. This new era of trust could bring with it a more transparent, inclusive and accountable society - if we get it right. Who do you trust?The Great Trust Shift
Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman, Collaborative Lab Author & Founder, WCUC Gold Coast 2014
Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman: how we treat people will ultimately drive our world | Wired Money video
Reputation capital will lead to an economy that is incredibly empowering, taking us away from a financial world "based largely on faceless transactions and moving us to an age built on humanness that we [have] lost", says Rachel Botsman. Author of What's Mine is Yours: The Rise of Collaborative Consumption, Botsman has spoken extensively on the rise of the sharing economy. At Wired Money, however, she described the insights she has developed for her latest book on the reputation economy, which will surely drive that sharing economy into every and all sectors.Rachel Botsman at the Circular Economy 100 Annual Summit
Rachel Botsman is the global authority on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to the Harvard Business Review, Australian Financial Review, Wall Street Journal, The Economist, and many other publications. She has appeared on ABC’s Q&A, Sunrise, 7:30 and more.Rachel Botsman at Wired
If the 20th century was defined by hyper consumption, the 21st century will be defined by collaborative consumption, according to Rachel Botsman speaking at Wired 2011 this morning.Rachel Botsman at HP [email protected]
Rachel Botsman is a social innovator and futurist who writes, consults, and speaks on the power of collaboration and sharing through current and emerging network technologies, and on how it will transform business, consumerism and the way we live. She is the co-author of the influential book What's Mine is Yours: How Collaborative Consumption is Changing the Way We Live. Collaborative Consumption was named by TIME as one of the 10 Ideas That Will Change The World".Rachel Botsman at TEDxSydney
Rachel Botsman is the co-author of "What's Mine is Yours: The Rise of Collaborative Consumption" (Harper Collins, September 2010). Here, with a dazzlingly graphic display, she presents a compelling case for 21st Century sharing.Rachel Botsman @SaxtonSpeakers Australia Speaks
Rachel Botsman is the global thought leader on the power of the collaboration and sharing through digital technologies to transform the way we live, work, bank and consume. She defined the theory of ‘collaborative consumption’ and her breakthrough TED talks on the subject have been viewed over two million times, with TIME Magazine subsequently naming the theory one of the ‘10 Ideas That Will Change The World’.Rachel Botsman was a brilliant speaker at the 2010 Clinton Global Initiative Annual Meeting. She captured imaginations when speaking about how collaborative technologies are reshaping our re ... keep reading Clinton Global Initiative
I would like to take this opportunity to sincerely thank Rachel, on behalf of the Better Boards team, for presenting at the 2014 Australasian Better Boards Conference. Her time, effort and input into the conference assisted in making the weekend a highly successful and informative event. We had approximately 400 people attend the conference over the three days and everyone we spoke to said they had taken away an abundance of ideas which they were excited to implement into their respective organisations. Very inspirational and thought-provoking presentation.
Rachel was a fantastic addition to our annual APAC G-Force Conference. She brought our audience a fresh, new and provocative perspective on the sharing economy - with timely updates on how this was shaping global macro economic trends and consumer behaviour. Our delegates were a buzz after her presentation, and we couldn't stock enough of her books to give away as a gift to key customers. Without hesitation we would welcome Rachel back to G-Force!
Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Months on, I am still receiving emails about her talk. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more! I would not hesitate in booking Rachel for any event that calls for a world class thought leader - especially if you are after someone to disrupt and stir thinking.
From the moment we spoke about what I was trying to achieve with the conference to the feedback received it was evident that Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more!
